Fat Burners Delivery Methods & Terms:

Orders Under 900 grams

Royal Mail 1st Class: 1st class recorded post. This is a insured and tracked service which usually takes only 1-3 days. However, its not a time-guaranteed service so in some cases it may take several days longer. This is a FREE delivery method.

Orders Over 900 grams

Orders over 900g are sent by our couriers either FASTWAYS COURIERS or DPD Parcel Service and do require a signature. These are 1-2 days delivery services and are both free of charge.

Next Working day delivery

All orders regardless of weight can be upgraded to next working service for £3.99. Orders under 900g will then be sent by royal mail special delivery and orders over 900g will be sent by FASTWAYS or DPD dedicated 24hr delivery services

Please note all delivery time estimates are subject to stock availability and receiving your order by 2:00pm. Orders placed after 2:00pm will be processed next working day. Orders are not processed or delivered on weekends and bank holidays.

If for any reason we expect that your order will not arrive within the specified times, we will e-mail or call you shortly after receiving your order. It is therefore very important for you to provide a valid e-mail address and contact number that we can get hold of you on. Please be sure to check your e-mails and phone messages shortly after placing the order in case we need to contact you.

If for any reason one of our Couriers or Royal Mail loose your parcel we will dispatch your order to you straight away within the same day. We want you our customers to be confident that once you have placed your order, it will arrive trouble free and fast! 

If you have questions regarding our shipping methods or would like further details on the shipping progess of an order then please dont hesitate to contact us at: sales@t5fatburners.co.uk or for a more swift answer please call 0800 094 9008

International Shipping

We now Ship internationally and pricing is quite simple, if you order items please choose flat rate shipping of £5.99.

Returns Policy

Please call the store before attempting a return to avoid any possible problems.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.